![]() Older versions of Outlook such as Outlook 20 are incompatible with the following upcoming service changes: Microsoft has announced that after November 1, 2021, only Outlook 2013 Service Pack 1 (with latest fixes) and later will be able to connect to Microsoft 365 services. Companies are often dead-slow in upgrading their deployed software, and if your setup is ancient you may soon run into trouble connecting to a Microsoft 365 Exchange server in the cloud.
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